OTHER INFORMATION.

Data Opt Outs – Data Sharing Preferences

This Practice is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this, please see the Practice’s Privacy Notice for General Practice Data for Planning and Research:

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research
(click or copy & paste into browser)

This collection will start in September 2021.

 

If you do not want your data to be shared with NHS Digital please register your Type 1 Opt-out with your GP practice by 1st September 2021.

National Data Opt Outs – You can choose whether your confidential information is used for research and planning. To find out more, please visit www.nhs.uk/your-nhs-data-matters.

TYPE 1 – OPT OUT – MEDICAL RECORDS HELD AT YOUR GP PRACTICE

- A Type 1 opt out has to be registered by your Practice; please let us know if you want to register a type 1 opt out.

- The opt out form is available here: TYPE 1 OPT OUT FORM

TYPE 2 – OPT OUT – INFORMATION HELD BY NHS DIGITAL

- Type 2 Opt Out or otherwise known as National Opt Out can be done without contacting your practice, at www.nhs.uk/your-nhs-data-matters.

 

For full details please read our Privacy Notice.

Practice Charter

The purpose of this is to set out the services we offer and what we expect of our patients (under Patient Responsibilties menu) in order that we provide the best possible services.

We endeavour to provide you with medical care which includes:

  • Appropriate examination, diagnosis and treatment

  • Prescribing of appropriate medication

  • Referral for further investigation where medically indicated

  • Visits at home where medically necessary

 

We will keep notes of consultations, hospital investigations and medication.

We will maintain the surgery buildings and equipment to provide you with a pleasant, safe and hygienic environment.

We will also ensure that our staff receive regular training and support to provide you with a prompt and courteous service.


GP NHS Income

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in the surgery in the last financial year was £46,922 before tax and national insurance. This is for 1 full time and 2 part time GPs who worked in the practice for more than six months.


Access to your Medical Records

All patients have the right to see what is kept on their medical record. If you want to view your record, please make a request with the medical secretary. You are also entitled to receive a copy of the information you have seen, please note that a small charge may be made for the administration and time involved.

Should your doctor decide that seeing your records might put your health at risk, you may only be shown part of your records or your request may be declined.


Sharing your medical record

In some instances, you may be receiving care from other people as well as the NHS. We may need to share some information about you with them, so that we can all work together for your benefit. Anyone who receives confidential information about you from us is under a legal duty of confidence. Unless there are exceptional circumstances, for example, when the health or safety of others is at risk, we will not disclose your information to third parties without your permission.

In certain circumstances we are required by law to report information, however our guiding principle is that we are holding your records in strict confidence.

We will only give your relatives, friends and carers information if you want us to.

You may ask us to share your health record with agencies e.g. solicitors, insurance companies, we will only do this with your written consent, and you may ask to view this information before it is provided.


Computer Records and Confidentiality

The practice records the majority of the information it obtains about patients in a computerised record. The system used by the practice is part of the NHS National Programme for IT (NPfIT).

Access to patient identifiable information is strictly controlled by local and national confidentiality controls. Access is only allowed to people directly involved in their care. The practice takes confidentiality very seriously and maintains strict controls over access to information. Please contact the Practice Manager if you have any concerns over the management of your confidential information.


Confidentiality for the under 16s

Teenagers are entitled to the same confidentiality as adults; this includes children over thirteen years of age providing the doctor or nurse feels they are capable of making decisions about their own health. All practice staff including receptionists following strict guidelines to ensure patient confidentiality.


Violence and aggression

The Partners at the Practice re-affirm their commitment to do everything possible to protect staff, patients and visitors from unacceptable behaviour and their zero tolerance of any incident that causes hurt, alarm damage or distress.

Appropriate action will be taken by the practice which may involve removal from the practice list and/or involvement of the police.